DigitalVolcano Software Support

It should be storing/retrieving caches. Possible issues could be- -Your mapped drive letter has changed -Another piece of software has updated the files (e.g. a photo gallery program adding a piece of metadata). It re-scans if the date modified has changed. Hi, yes, I considered that. The mapped dr...

I noted that even the hashes are not really cached. Note here that it is calculating hashes since it only found 3417 in cache. I had scanned all these files before, so I would have expected the hashes at least to be there. Note that at least 162k of these have not been changed in the last week since...

It should be the same. It's just before it was part of the discovering files phase, so that took a lot longer without you knowing how long to expect it to take. There is currently no caching for the metadata (apart from any done by the hard drive/os). Hi, Thank you for your reply. Understood. Is th...

Hi everyone, I don't know if this is an issue or just something my system is doing. I have scanned about 163k files. Most of them were previously indexed, so that took onl about 3h. However, in the next phase, Reading Metadata, it is very very slow, taking some 3-10sec to read each file. Is that nor...

I see no furher replies for this topic. Is there any progress in using GPU? For image comparisson, it should help as well. I am currently testing DCPro5 and comparing to the current software I use, Duplicate & Similar Photo Cleaner and I see a big difference in usage of resources. https://1drv.m...

I would like to see this feature as well. I have a folder with over 150k images and it took about 30h to scan it all. The first time I scanned, the computer locked up after about 18h of scanning and I had to start all over again. By the way, I do have an UPS but it did not help in this case :D I cur...

Thanks, license purchased! Now learn to use the software

Hi,

Will there be a Black Friday promo this year? I see nothing on the site yet.

Thank you