DigitalVolcano Software Support

Sorry, this is a bit of a weird and kinda complicated question, but I was hoping there was a way to tell the scan not to show me files that result in a certain group unless there's a new file within that group that triggers the duplicate scan? For example: say I have three pictures, each slightly di...

Thank you very much!

Hi, I was just wondering if this was still on the cards? Attributes show up in the order they appear in the file's metadata but my Keywords still show up alphabetically, it's a bit of a hassle to compare tags

Hi, I'm in the process of preparing to replace my computer and I was hoping to recover my Duplicate Cleaner Pro 5 license for the new machine. However, when I go to the Recover License Key website and put in any of my email addresses I would have used for the purchase, I get the message "Sorry,...

Thank you very much, I'd appreciate it a ton

Hi, In the latest version there is a line that says "Keywords list in metadata now sorted alphabetically". I've noticed that in my scan today. I preferred having the keywords show up in the order they appear in the actual file metadata, as I use a sort of tree system to easily identify whe...

Hi, I recently bought the full version after enjoying it on the trial period, and other than being unable to to a virtual folder specifically for image mode I'm enjoying using the program every few days. I do have one question though: I have a lot of image files, some of which are almost, but not qu...