DigitalVolcano Software Support

added a couple of subfolders of the scanned folders as protected. However, the results tabs don't show any changes, and get marked along with any wildcard patterns I specify. How do I know they are protected? Does it require rescanning everything just to NOW protect paths that it already scanned? H...

Also, please do put the UI and file/folder marking on a separate thread. With 4 million files, clicking a single folder and moving onto the next folder to click is paused by the "Please Wait" progress dialog that takes 15 seconds to mark a single folder. With 22k folders, if I was FLASH wi...

This is a required, critical feature. I'm on day 2 of a trial and I recognize that this is absolutely required. I have 4 million duplicate files, and 22k folders. Two primary paths are mirror-duplicates of photos (with tons of subfolders). They are meant to be duplicated, and, to be protected at ALL...

I'm at over 7 hours, with ~9 more to go (keeps stretching out however). Need to reboot. Don't want to cancel, but during only pause, the Load & save scan is still greyed out.

How does one save the scanning progress to resume?