Search found 5 matches

by DickyJean
Mon Sep 21, 2020 1:28 am
Forum: Duplicate Cleaner support
Topic: Feature requests.
Replies: 8
Views: 7198

Re: Feature requests.

In the file removal tool, I like the option to keep folder structure at destination. One thing that would be helpful for my use case is to be able to specify which part of the folder structure to keep. Example: moving from c:\users\username\documents\folder\subfolder\[folder structure to keep] to \\...
by DickyJean
Sat Sep 19, 2020 5:58 am
Forum: Duplicate Cleaner support
Topic: Known Duplicates showing up as unique
Replies: 8
Views: 9030

Re: Known Duplicates showing up as unique

Thank you so much. Egads! I've spent days trying to consolidate libraries from 2 old laptops, one current one and downloads from Google, Amazon and iTunes. I couldn't say which versions I trust, short of ripping 300 CD's again. I certainly can't listen to all 6,500 songs! It sounds like using the au...
by DickyJean
Thu Sep 17, 2020 11:09 pm
Forum: Duplicate Cleaner support
Topic: Known Duplicates showing up as unique
Replies: 8
Views: 9030

Re: Known Duplicates showing up as unique

Might throw the two files at, WinMerge . (Maybe host the two files on Google, [as you did your screenshot]. [I wouldn't be able to get to them till sometime tomorrow, maybe.]) Thank you for being so patient with me. I tried WinMerge, but it was all gibberish to me. I'm way out of my depth here. I w...
by DickyJean
Wed Sep 16, 2020 6:51 pm
Forum: Duplicate Cleaner support
Topic: Known Duplicates showing up as unique
Replies: 8
Views: 9030

Re: Known Duplicates showing up as unique

I checked and the files are the same size. I downloaded the hash tool, and it looks like they are calculating different hashes. https://drive.google.com/file/d/1qitLNmmpQzsrnVo7QPgVOVbDJcv81oby/view?usp=sharing Why would that be? One was copy and pasted to be the other. Is there a configuration of d...
by DickyJean
Mon Sep 14, 2020 12:12 am
Forum: Duplicate Cleaner support
Topic: Known Duplicates showing up as unique
Replies: 8
Views: 9030

Known Duplicates showing up as unique

I'm getting files listed as unique when I'm certain there are duplicates. I have already gone through the troubleshooting at https://digvolsoft.freshdesk.com/support/solutions/articles/16000029796 . I had typed this long post with screenshots, then when I went to submit it I learned I could only use...