Search found 3 matches

by Damon
Mon Apr 11, 2022 12:04 am
Forum: Duplicate Cleaner support
Topic: Invalid licence key
Replies: 2
Views: 1288

Re: Invalid licence key

It turns out that I needed to not "check for updates" and download version 5. My version 4 key didn't work on version 5 !
by Damon
Sun Apr 10, 2022 11:53 pm
Forum: Duplicate Cleaner support
Topic: Invalid licence key
Replies: 2
Views: 1288

Invalid licence key

Duplicate cleaner pro will not accept my licence key.

Licence key recovery page does not recognise my email address.

How can I get support for this without pasting my key here in public?

Damon
by Damon
Sun Nov 03, 2019 9:51 am
Forum: Duplicate Cleaner support
Topic: Read-Only files don't delete
Replies: 9
Views: 13750

Re: Read-Only files don't delete

Like the original poster, I am having trouble with file deletion. Also like them, i have tried all of the troubleshooting steps suggested in prior support threads, and this one (check DC options, file permissions, unset read only, run as admin, etc.). To clarify, I can delete these files manually fr...