DigitalVolcano Software Support

Working with the duplicate images (search result in image mode) I noticed that, in an item of the duplicate folders panel, only one image file was actually duplicated, among several other files (MP3 - all different from the others in the other pointed path), also listed, which was different from the...

Now I ran the search in image mode, resulting in 20K duplicate files, using V5.013. Everything works fine. With 18k files and 834 folders left, I decided to update the App with V5.16.00. Panel freeze returns. Likewise when I was dealing with many more duplicate files. I would like to download and te...

DC 5.16 evaluated about 1,300,000 files (filename, extension, size - only). Sometimes it ends in 6 minutes, other times it takes something like 40 minutes, when clicking 'Start Search'. So far so good. The problem with freezing panels is obviously while doing the human evaluation task. And, as I sai...

The app is freezing both the file and folder list panes. Tried with another external HDD, the same occurs. Files: 180k, Folders: 1,699. Windows 10, I7 processor, 480Gb SSD, 12Gb RAM. Downgraded to 5.0.13 and now everything works fine. Awaiting for a new release...

Hi,
I want to upload my translation work (to Pt-BR) to facilitate the use of DC v5 for Brazilians. But I haven't found a way to do this. I await your instructions for this.

On the Mark/Unmark context menu, in DC v4, icons were different, permitting rapid distinction among them when looking for the desired command to apply on the selected items. Would be nice if these icons could be retrieved for this v5 interface.

It the Duplicate files tab would be nice to be possible to change date format display, as only MM/DD/YYYY notation is displayed.

The green bottom information tab, visible both on "Duplicate files tab" and "Duplicate folders tab", where are some status info and date exibhition, shows all text in english language. Would be nice if it was possible to be translated, perhaps, including these strings on the XML ...

When deletion process is done upon filtered data visualisation, a message box provides a link to "Clear filters". It's all ok, but would be nice if it was possible to translate it's related text, perhaps including them on the XML language file.

Just like on the "Selection Assistant" which appears with the modified color (red) when activated, it would be nice if the other sibling buttons could have the same behavior (changed color). Sometimes is difficult to note that a filter specification has already been applied to the scenario...