DigitalVolcano Software Support

I am looking for a way to search duplicate files, which are exact the same file and also have the same name, only one of the items doesn't have spaces in the name. E.g.: Letter to my aunt.docx Lettertomyaunt.docx but not Lettertomyaunt2.docx Files have the same date of creation, same extension, etc....

I have a computer running Windows 11 64 bits, but when I am installing Duplicate Cleaner, the setup tells me to install it in
C:\Program Files (x86)
instead of
C:\Program Files

I think Digital Volcano should provide a 64 bit version of the application.

Best regards,
Marianne

Where can I find a 64 bit version of Duplicate Cleaner 5?

Best regards,
Marianne

I have two drives which contains several duplicate files.
I am looking for a way to select all duplicate files on E: only when the same file (same name and optional same path) exists at drive F:

How can I select them automatic?

Best regards,
Marianne

Before scanning files with Duplicate Cleaner I protected one folder. I wait 60 hours before the scanning was complete and now I see that I make a mistake: I selected the wrong folder. Waiting 60 hours again is very hard, so I want to know if there is another option to select files to delete in the p...

Thank you for your update. The folders are not mapped. On G:\Mijn Drive\ (My Drive) are some filenames which are also on G:\Drives van mijn team\ (Drives of my team). That are not the same files. I want figure out which file is larger and/or older to delete one the pairs. Hope you have sufficient in...

The warning I see tells me: Warning! These paths map to the same location or subfolder: please change to prevent false duplicates being detected. G:\Mijn Drive\muziek\bundels\ -> G:\Drives van mijn team\Guido en Elja\muziek\bundels G:\Drives van mijn team\Guido en Elja\muziek\bundels\ -> G:\Mijn Dri...

I am using Google Drive File Stream (the new product of Google instead of Google Drive) to store my files. Now I want to check if there are duplicate files in two of my directories. When I press Start Scan an error message appears: ==== Warning! These paths map to the same location of subfolder: ple...

I want to check my document directory for duplicate files, but I want to protect one of subdirectory. It seems it is only possible to select all my subdirectories in Documents separately and then mark one subdirectory to protect it. Is there another way to do? C:\Users\Guido\Documents <-- These dire...

Yesterday I formatted my hard disk for installing Windows from scratch. I saved all my mails, documents, applications etc to a safe place. Now Windows is up and running, I would reinstall Duplicate Cleaner, but I can not find the mail containing the registration key. I only can find the first five c...