DigitalVolcano Software Support

Thanks for your helpful reply.

I will continue to persevere with this software because although not exactly what I envisioned it still catches many of my duplicates.

"Because you saved them all from word one after the other, they have different version/time info embedded inside the doc, so they aren't exact duplicates."

I tried again, using these formats:

.pdf, .rtf, .txt, .doc, .docx

Only the .txt files were recognised as duplicates.

What I am finding it ...

Thank you for your reply.

I tried again, this time saving the same document directly from Word using a different filename each time, with two saved as ".doc" and two saved as ".docx". None of the files scanned was detected to be a duplicate.

The version of Duplicate Cleaner Pro I am using is 3.1.2 ...

I purchased Duplicate Cleaner Pro some time ago but have not been able to accurately detect all duplicates with it. Today I installed the latest version and tried a simple test that I have tried many times before. I created a folder and inserted the same file four times with the original filename of ...