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Performance issues
Posted: Thu Dec 08, 2016 11:32 pm
by tbs1662
Hello,
I am using version 4.03 and I having huge performance issues with software. It's very slow. Most of the time the status in Task manager shows Not Responding.
Sometimes it takes 30 seconds to select a folder or a file that I want to delete.
Re: Performance issues
Posted: Fri Dec 09, 2016 11:26 am
by DigitalVolcano
How many files do you have in your scan/duplicate list? Numbers in the millions may affect performance. Also having a user profile on a slower network drive may affect database speed.
Re: Performance issues
Posted: Fri Dec 09, 2016 6:56 pm
by tbs1662
There are about 300,000 files. All drives a local drives.
Re: Performance issues
Posted: Fri Dec 16, 2016 8:52 pm
by therube
(Just throwing out thoughts ...)
Restart your computer in Safe Mode... ?
(Backup, with DC closed) then purge (rename) the existing Duplicate Cleaner "databases" (DuplicateCleaner[Pro].data).
Might see if there is any difference with either of those.
(And if no difference, restart computer normally, rename the databases back to their original name.)
https://digvolsoft.freshdesk.com/suppor ... e-cleaner-